Bus Updates and Safety Measures

Mandatory Passenger Face Covering:  Beginning Monday, May 18, 2020 all Rio Metro passengers are required to wear face coverings in order to board its buses. Learn More

In accordance with the statewide stay-at-home order asking residents to remain ...

Coronavirus Information & Service Impacts

Rio Metro Regional Transit District Status Updates:

Rio Metro Regional Transit District is closely monitoring the coronavirus (COVID-19) situation. 

New Mexico Rail Runner Express

New Mexico Rail Runner Express service is suspended. Rail Runner offi...

Rail Runner Service Extends Suspension

New Mexico Rail Runner Express officials continue to work with New Mexico Governor Michelle Lujan Grisham’s Administration and Task Force to develop COVID-Safe Practices to determine when it is deemed safe to begin Rail Runner service. At this t...

Change in Customer Service Office Hours

New Rio Metro customer service office hours effective March 17, 2020 until further notice:

• Monday-Friday: 6:00 a.m. - 6:00 p.m.
• Saturday-Sunday: 8:00 a.m. - 4:00 p.m.

Rio Metro Customer Service representatives are available at 866-795-RAIL (7245) and 505-245...

Rio Metro Temporarily Eliminates Bus Fares

Effective Tuesday, March 17, Rio Metro Regional Transit District buses and Dial-a-Ride services in Valencia and Sandoval Counties will be fare-free until further notice. 

In response to the spread of the coronavirus (COVID-19), this will reduce ca...

Families First Coronavirus Response Act

Enforcement

The U.S. Department of Labor’s Wage and Hour Division (WHD) has the authority to investigate and enforce compliance with the FFCRA. Employers may not discharge, discipline, or otherwise discriminate against any employee who lawfully t...